Support

Shadstone Limited provides operational and account support for Atlas.

Last updated 15 July 2026

Get help

Email [email protected] with your GFAVIP username, a short description, and the affected Atlas page. Do not send passwords, SSO tokens, API keys, or other secrets.

Security reports

For suspected unauthorized access or a security issue, use the subject 'Atlas security' and include the time observed and non-sensitive reproduction details.

Account and data requests

For access, correction, export, or deletion requests, use the subject 'Atlas data request'. We may verify your GFAVIP identity before acting.

Operator: Shadstone Limited · [email protected]